
Workflow Approvals
Business Situation
Pharma manufacturer installs bioLock(TM) within SAP to implement workflow approvals with biometric identity management.
- Major brand-name pharmaceutical company uses SAP for most of their business processes including manufacturing
- Decentralized operations create the need for remote financial approvals on a timely basis, while preserving the highest levels of identity management for approvers
Key Challenges
- A custom workflow process was created to prioritize large transactions that exceeded a threshold value
- These transactions were routed to the appropriate approver via email
- Approvals of such high-value transactions involved mandatory biometric authentication of the SAP user, even high-ranking executives
- Workflow items would only be passed on following successful biometric authentication of the activity
Major Objectives
- High-dollar payment approvals in SAP to be processed with customized web interface for end-users
- Payment approval link forwarded to approver via e-mail
- Approver opens webpage for list of payments to approve
- Biometric identification must occur for approval to update in SAP
- Payment is sent only after the successful biometric identification and credential verification
Key Business Outcomes
- Control of high-value payment approvals obtained with tamper-proof audit trail in SAP
- Process cannot be circumvented with administrator passwords
- Remote approvals in SAP with biometric authentication of high-risk transactions are now possible